Once you have ordered a system from us, then we will ask you to fill in a questionaire. This can be downloaded from our web site, and faxed, emailed or mailed to us. This will allow us to configure and test the server before shipping it to you. All you will need to do will be to plug it into the mains, the network and the internet connection. You will then have to configure your Windows desktops to talk to the server, we will send you an easy set of instructions for this when we ship the server.
During the actual server installation time, then we will be available on the telephone to help with any unforeseen circumstances, assuming this occurs during normal office hours.
Following the installation we will provide free E-mail support, and telephone support at £40 (UK pounds) per hour, pre-paid, contact us for details.
We do not offer software annual maintenance contracts as we feel they are not necessary for this particular product. This software will work for many years if it is untouched. We can arrange for a national on-site cover for the hardware if you think this is necessary.
If you want us to come to your site to do the installation, then please contact us.
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Once you have ordered a system from us, then we will ask you to fill in a questionaire. This can be downloaded from our web site, and faxed, emailed or mailed to us. This will allow us to configure and test the server before shipping it to you. All you will need to do will be to plug it into the mains, the network and the internet connection. You will then have to configure your Windows desktops to talk to the server, we will send you an easy set of instructions for this when we ship the server.
l more details..